Our contact details
Name: Zita Lewis & Sarah Banks
Business Address: 5 Taphouse Avenue, Witney, Oxon, OX28 1JL
The type of personal information we collect
We currently collect and process the following information:
- Email Address
- Phone Number
- Postal Address
- Information about your business to enable us to support you
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You are a client
- You are a prospective client
- You are a supplier
- You are an associate
- You are interested in finding out more about us and have signed up to our newsletter.
We use the information that you have given us in order to do the following:
- Respond to your enquiry to work with us
- Fulfil our contract to support you
- Send you newsletters with your consent
- Process your invoices if you are a supplier or associate
We may share this information with our accountant and members of our associate team.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by emailing us: firstname.lastname@example.org
(b) We have a contractual obligation.
(c) We have a legal obligation.
How we store your personal information
Your information is securely stored in either our OneDrive or our email marketing system – Mailerlite.
We retain your data for the following time periods depending on your relationship with us:
Client Data – 7 years from the end of our contract to work together
Supplier Data – 7 years from the data of supply
Prospect Data – 1 year from the date of enquiry
Marketing Data – until you withdraw consent
We will then dispose your information by deleting it fully from all electronic systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by emailing firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk